Exchange Policy

Overview

At AllureArmoire, we strive to ensure our customers are completely satisfied with their purchases. If for any reason you are not satisfied, you can exchange your items under the conditions outlined below.

Exchange Eligibility

- Items are allowed to be returned for exchange of size or with another article of the same value or more within 7 days of the delivery date.

- Items must be unworn, unwashed, and in their original condition with all tags attached.

- Final sale items, including clearance and special promotions, cannot be returned or exchanged.

Exchange Process

  • Contact our customer service team at +91 70655 52356 with your order number and the reason for the return.
  • Once your exchange is authorized, you will receive instructions on how to send your item(s) back to us.
  • Carefully package the items to prevent damage during shipping. Include a copy of the exchange authorization email.
  • Use a trackable shipping method to send the items back to our return address.

Exchanges

- If you wish to exchange an item within 7 days of purchase, please indicate the desired replacement item in your exchange request.

- Exchanges are subject to stock availability. 

Refunds

-No refunds will be given.

Damaged or Defective Items

- If you receive a damaged or defective item, please contact our customer service team immediately at +91 70655 52356 or support@allurearmoire.co with your order number and a photo of the damage or defect.

  • We will arrange for a replacement or refund as appropriate.

Credit Note offer: 

In case of any issue with the purchased article, customers may request an exchange or credit note within 7 days of delivery.

If the customer does not wish to exchange the article for another product at that time, a credit note equivalent to the eligible purchase value may be issued.

The credit note will be valid for 1 year from the date of issue and can be redeemed against a future purchase from AllureArmoire.

The credit note is non-refundable and cannot be encashed.

Contact Us

If you have any questions about our exchange policy, please contact us at +91 70655 52356.


Return Address: B-60 SECTOR 51 NOIDA 201301/ C-95, ROOM NO 304 SECTOR 10 NOIDA 201301.


AllureArmoire  

support@allurearmoire.co